Silver Oak Enterprise LLC ("Silver Oak Enterprise," "we," "us") operates a text messaging program that sends customer care and account notification messages to individuals who have expressly opted in. Message content includes appointment scheduling and confirmations, document and information requests, filing deadline reminders, engagement status updates, and occasional firm service announcements.
You opt in by checking the separate, unchecked text-message consent box on our web form at silveroakenterprise.com and submitting your mobile number, by texting a keyword such as START or YES to our number, or by providing written consent on a firm intake or engagement document. Consent is captured separately from any other agreement and is never a condition of purchasing goods or services or of receiving a consultation. We do not add numbers obtained from purchased lists, third-party lead vendors, or numbers collected for any other purpose.
After you opt in you will receive a one-time confirmation message identifying our firm and restating the disclosures below.
Message frequency varies with your engagement; we estimate 2–4 messages per month. Message and data rates may apply according to your plan with your wireless carrier. Silver Oak Enterprise does not charge for the messages themselves.
You may cancel at any time by replying STOP, END, QUIT, CANCEL, UNSUBSCRIBE, or REVOKE to any message from us. We will send a single confirmation that you have been unsubscribed, and then stop sending program messages. You may also opt out by emailing help@silveroakenterprise.com. Opting out of texts does not withdraw your consent to be contacted by email or phone about a request you submitted, and does not affect service-critical communications we are professionally or legally required to send.
Reply HELP or INFO to any message for support information, or contact us at help@silveroakenterprise.com.
The program is supported by major U.S. carriers including AT&T, Verizon Wireless, T-Mobile, and many regional and MVNO carriers. Carrier support may change without notice. Carriers are not liable for delayed or undelivered messages. Delivery is subject to effective transmission by your carrier and factors outside our control.
You must be at least 18 years old, the account holder or an authorized user of the mobile number you provide, and located in the United States. The number must be capable of receiving SMS/MMS. If you change or relinquish your mobile number, you agree to notify us promptly at help@silveroakenterprise.com so we do not message a subsequent subscriber.
You acknowledge that messages may be sent using an automatic telephone dialing system or other automated technology, and that consent to such messages is not required to purchase any goods or services.
Information you provide when opting in is handled under our Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. We do not sell or rent mobile opt-in information, phone numbers, or SMS consent. This information is used only by the messaging service providers and platform vendors that transmit messages on our behalf, and only to operate this program.
SMS is not a secure or encrypted channel. Do not send Social Security or taxpayer identification numbers, bank or brokerage account numbers, payment card data, login credentials, or other sensitive information by text. We will direct you to our encrypted client portal for anything sensitive. Text messages do not constitute legal, tax, or financial advice, and exchanging texts does not create an agency–client relationship absent a signed engagement letter.
We may modify these SMS Terms at any time. Material changes will be posted on this page with an updated version and date, and where required we will obtain fresh consent. Continued participation after a change constitutes acceptance of the revised terms.
Silver Oak Enterprise LLC · help@silveroakenterprise.com